The Principles & Pillars of Building Great Products

The 6 principles and 5 pillars for building and scaling great products.

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Principles

1

Great products are opinionated

Great products stand for something, and have a rallying cry to action that speaks directly to their community.

2

Great products are aesthetic

Great products feel incredible to use and deliver on the intangible aesthetics that make something feel magical.

3

Great products are tangible

Great products are clear in their purpose, and immediate in their value proposition without frills or complexity.

4

Great products are emotional

Great products pull on our emotions, and create memory through emotionally connected experiences that move us.

5

Great products are noteworthy

Great products demand to be shared and talked about. They tap into a zeitgeist that cannot be ignored.

6

Great products are elevated

Great products do something so well and effectively that they overcome any shortcomings they have.

Pillars

1

Great products build awareness

Great products carve out a unique space in their market and present themselves in a way that demands attention.

2

Great products attract customers

Great products are no-brainers for customers, and they generate traction because the need for them is so strong.

3

Great products deliver value

Great products deliver on what they promise through value that far exceeds the price tag.

4

Great products retain customers

Great products keep customers through continual value creation and doubling down on what customers want.

5

Great products create superfans

Great products create communities of raving superfans, bought into the product mission, who genuinely care about what the product does for them.